No Service!!!

[99991]

Never buy this device! I ordered this Vodafone Gigacube device and followed the instructions of installation exactly as it is. As a result, it doesn't provide us internet for 3 days. I even contacted to customer service and they couldn't help me either. I am supposed to work home office but thanks to this garbage cube, I couldn't do anything without internet! Don't buy this device. It is not working as it is shown in commercials !!!

[akoch · Accepted solution]

@99991 

And why there are many thousands of gigacube users are very happy with this HW?

It sounds that you have a single problem.

Normally the users have no problem to bring the gigacube into service.

Maybe ask someone with more IT experience to help you.

Additional it could be a temporary network problem at your location.

To check this you can post your location and i can check if network is ok or not.

[99991]

Hey,I really don't care if there are happy users or not! Happy users don't solve my problem by their happiness. What I care is that I paid for something but couldn't get any service in return. Thanx to vodafone , I couldn't get any service for 4 days and couldn't complete my work related to my job. I also asked help from an IT guy although it is not a rocket science 🙂 Problem is the service provider!

[akoch]

@99991 

Better to swapped it to Feedback Area because no help needed.

Done

[Tina]

Hello 99991,

welcome to our community. That your gigacube isn't working is annoying. Do you still need our help?

Best regards

Tina