Waiting more than 1 month! - Portierung CallYa Rufnummer

[Dilop]

Dear Vodafone team,

Im waiting more than 1 month since i paid 30 € to perform my portability to other provider. (o2)

I already sent all documentation from Vodafone shop on 3rd Feb 2018.

- Portierung Ihrer CallYa Rufnummer - Verzichserklärung

- FAX sent to the Vodafone system

in the shop they tell me that cannot help me further neither I cant reach any English speaker in any phone line.

Please help me to resolve this ASAP.

Otherwise i will have 3rd party penalty for my new phone provider.

I can provide additional details if needed.

Thanks in advance!!

D

[KerstinV]

Hi,

I need your phone number so that I can help. Please send me this via private message.  

Until then, Kerstin  

[RomyB]

Hello Dilop,

please log into the forum, click on the name of the moderator. Her profile opens. At the top on the right side you can send a message: "Diesem Benutzer eine Private Nachricht senden" ( That means: Send this user a private message ).

Have a nice day

RomyB