Sim card not delivered to me

[Shalin]

Hello Customer care executive, 

I ordered a new sim card for prepaid connection using my Landline & DSL contract address. I received an email saying it was dispatched, but I did not receive it yet. Is it possible for you to check it and confirm it for me, I can provide you the full details in PM.

Warm Regards,

Shalin James

[NeNa]

Hello @Shalin,

please send me your phone number by PN, then I'll take a look at it for you.

(PN - this is how it works: click on my name and then right on "sende eine private Nachricht ")

best regards

NeNa