Prepaid tariff

[saadidrees]

I have a CallYa package that costs around 9-10€ and every month I recgarge my credit by 15€ so that CallYa can be renewed. But somehow after few days the credit remaining is only 2€ and I don't understand where the money is going. I'm not making any international calls or messages. Is there a way to find out where this money is going?

Thanks

[Mav1976]

Hi @saadidrees,

please check about the MeinVodafone App whether you have an active Option (Internet, telephony, SMS etc.). It's also possible to get these Information about the tariff manager (22044, free of charge).

[Woiti · Accepted solution]

Hello @saadidrees

I like to help you.

Please send me your phone number via PM (left click on my name and then right on "Send this user a private message").

As soon as I have the number, I check your request and contact you.

A lovely evening

Woiti