Customer id password

[mnm5199]

I do not know my customer ID password and it wasn't mentioned in my receipt. I purchased this SIM card from Saturn in 2016 October. I want to use the myvodafone services and to do so I need to create an account. Creating an account requires the customer ID password which I do not have. Please help me out!

[Mav1976]

Hi @mnm5199,

As you mentioned you bought the SIM-card in Saturn then I guess it's a Mobilcom-Debitel SIM-card. Please check your documents or have a look at the SIM-card.

[Matthes]

Hello mmm5199,

if it's a SIM card from Mobilcom-Debitel, you can contact:

mobilcom-debitel GmbH
Hollerstraße 126
24782 Büdelsdorf
http://www.mobilcom-debitel.de

Hotline for contract customers:
040555541000 (aus dem Festnetz)
017222240 (aus dem Vodafone-Netz)

Hotline for prepaid customers:
017222236 (aus dem Vodafone-Netz)
09001560660 (60 Cent pro Anruf)

Greetings,

Matthias
(Moderator)