Incorrect invoice

[MikitaY]

Good afternoon.
I received a invoice for TV with an incorrect payment amount.
According to the current contract, the payment should be 0 euros.

If you look at the invoice, the discount is added to the price of the service, not deducted from it.

I don't understand something or you have a mistake in the invoice, can you help me?

 

 

[andreasabaad]

Seit 08/22 Ist ist dies ein reines Kunden helfen Kunden Forum. 

Du musst dich an die offiziellen Kontaktstellen wenden.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954

[Peter_Co · Accepted solution]

Looks like a mistake to me. For support in English use WhatsApp:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292