No Internet

[SB17]

I have had my contract since early January. However today since the afternoon the internet led on the modem is blinking red and I dont have any internet on the Wifi network. On the router the power and wifi leds are constant white, but the internet led blinks red. I tried using the network assistant online, but the issue still remains.

Regards

[Moni_GK]

Hello No Internet,

have you already reported a fault via our other contact channels (Hotline, Facebook, Twitter or WhatsApp)?

For a quick and comprehensive troubleshooting, use our network wizard at the following link:

https://vod.af/Netz_Diagnose

If you need to talk to our fault team in person, you can request a callback there.  

Greetings Moni