Internet connection issue in Mainz 55116

[Andrei3]

Hello,

I am having trouble calling the hotline since I do not own a german phone number, the internet connection has been down for the past day and I need assistance on how to procced and request a technician asap as I am unable to work without internet access.

[Tina]

Hello Andrei,

welcome to our community. Nice to see you.

Before I can help you, I need to know which state you live in.

Best regards

Tina