I can surf the internet but cannot play any games

[Coseacaso]

Hi everyone,

I just got delivered my new connect box router after getting the eazy 20 contract, everything worked fine out of the box except that I cannot play any online games, they all give some kind of error while trying to connect to the game server.

First of all I checked that this is not a problem on my computer, the same computer with the same firewall etc. settings on a different wifi can play games without any issues. It is not a upnp problem either since that is enabled in the connect box settings. Next thing I wanted to check is the port forwarding, but this setting is completely missing in the settings page, despite there being videos from a couple of years ago showing that it should be there.

Has anyone had similar problems with the connect box? How can I get videogames to work with it?

Thanks in advance for your help!

[Tobias]

Hi @Coseacaso,

I can gladly take a look at the connection. Can you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias