Extremely slow Internet Speed for 1 GBPS connection

[ykulkarni99]

Cable Internet speed is Extremely slow...

Very pathetic. There is NO Simple ONline option to register a complaint.

PATHETIC!

This is cheating ! Vodafone *piep*!

[Tobias]

Hey

I can take a look at the connection 🙂 Will you send me your customer data (customer number, name, address and date of birth of the contract holder) via a private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias

[ykulkarni99]

Hello Tobias,

Thank you for connecting. 

Here are my details

Customer number: xxxxxxxx

Customer Name: xxxxxxxxx)

Date of B of Contract Holder: xxxxxxxx

Note: I have attached the snapshot of the Okla Speedtest for your reference while my laptop is connected to the wired network. Still I am getting max 40 MBPS so then WHY I should PAY for 1 GBPS Connection?

Something is Seriously WRONG with my Connection and I really feel being CHEATED by VODAFONE.

I would like to TERMINATE the CONTRACT if SPEED DOES NOT IMPROVE.

(customer number, name, address and date of birth of the contract holder) via a private message?

Edit: Please never post personal information of any kind publicly / Martin59

[Martin59]

Hello ykulkarni99,

is the disturbance permanent, or only at certain times?

Best regards, Martin

[ykulkarni99]

Hello Tobias,

This is ad-hoc and varies without any set pattern. Right Now I just checked, I got only 60 MBPS speed which too less than the 1000 MBPS connection I am paying for.

This is really Frustrating. Please help!

[ykulkarni99]

Hello TObias,

I have shared the details to you in Private. Please reply. 

Thanks!

[ykulkarni99]

Hello Martin,

Thank you, there is no set time. This issue is constantly happening with fluctuation of speed. I am getting 60 MBPS speed now whereas I am paying for 1000 MBPS which is really SAD. 

[ERFD]

Hello ykulkarni99,

We are currently aware of restrictions in your area in the evening hours from 4 p.m. onwards. We are in the process of relieving the area there. Are the tests in the morning via Gigabit-LAN ok?

Best regards Fred

[ykulkarni99]

Hello ERFD,

I having this issue even before 4 PM. Can you please help further and downgrade my Speed Limit. 

Why should I be paying for 1 GBPS when I get a regular speed of 20-40 MBPS?

Where should I complain about this Cheating by Vodafone?

[ykulkarni99]

Hi Martin,

It is permanant Disturbance. I am NOT getting what i am paying for. I am getting roughly about 20-40 MBPS (MAX) speed then WHY should I PAY for 1 GBPS? Isnt this Cheating by Vodafone?

Where should I complain about this and Who can help me with this Situation?

I repled to Mr. Tobias privetly but he has not replied back.

My problem stays there.....

Very UNFORTUNATE Situation!