[ENG] No Internet Connection with Rapidly Blinking Red Light on the Router (Cable Internet)

[cable_not_cabel]

Hello,

Since last evening, my Vodafone cable internet is not working and the red light on the cable internet router is blinking rapidly. I tried several times to restart the router but it didn't work. I called the Kabel Vodafone Hotline, but I didn't understand what automated reply is saying since my level of German is not good and it didn't work either. 

I checked here if is there anybody else having the same problem but couldn't see it. Can anybody help me about this issue. I have to work from house and my mobile data is almost run-out. 

Best regards,

[pRo-Marco]

Hi cable_not_cabel,

I will prove the connection. Please send me your name, address, day of birth and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco

[cable_not_cabel]

Hello @pRo-Marco,

I sent you the PN. Hope that will work. 

Regards,

cable_not_cabel

[pRo-Marco · Accepted solution]

Hi cable_not_cabel,

at the moment the modem is online with good values. Does it work now?

Kind regards

Marco

[cable_not_cabel]

Hello Marco,

Thank you for your message. Yeah, it is working since yesterday. Thank you very much for your help.

Best Regards,

Onur