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Antwort

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Lösung

DSL registration question
khanh
Daten-Fan
Daten-Fan

Hello,

 

I am a new customer. I have just registered for Vodafone DSL service via check24. I received an email from Vodafone says that I have a document to check. However, I don't have an account at Vodafone yet. I registered an account with the email I received the message. However, when I check the account's document, there is no document.

 

Can you help to check?

1 Antwort 1
Andre
Ex-Moderator:in
Ex-Moderator:in

Hey khanh,

welcome in our family 🙂

I'm slightly irritated - did you use some tool to translate the mail? All of our mailings are german only.
Did you get mentionend personally with a xyz khanh or with a general Dear / Sir Madam?

This may be a phishing attemept. Especially if you are linked into the "my cable / mein kabel" part of mein vodafone,  after you've ordered a dsl contract.
Or was it possible internet via cable? Could you please tell us the excact name of the tariff?

Cheers,
Andre

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