Frage
Antwort
Lösung
am 21.01.2025 17:58
hello, I am a foreigner. I bought a prepaid phone number. I have identified successfully in 19.1.2025, but my number is still not activated. I cannot speak german, I need help.
am 22.01.2025 09:26
Hello nyanya,
Our customer support team will be happy to help you.
Please contact us via our WhatsApp chat on 0172 1217212.
Best regards
am
22.01.2025
10:26
- zuletzt bearbeitet am
22.01.2025
12:11
von
MariaK
Sorry I don’t have WhatsApp because I dont have the telephone number to login in. Here is my number 0174XXX please help me to activate it.
am 22.01.2025 12:12
Please excuse me. This is a customer help customer forum. We cannot help you here. Here you can find all our contact channels
am 22.01.2025 19:18
there is no method to contact customer service with email? That’s so unfriendly to a foreigner!
am 22.01.2025 21:00
Hi @nyanya,
You can use the contact form (only in German).
When you would asked there to a customer password then set a fictive one and the form will be sent.