Sim Card Not Delivered
Emred
Smart-Analyzer
Smart-Analyzer

Hello,

 

I applied for the CallYa sim card in 4th of October and still not received it.

A week ago I had an e-mail saying that it will be delivered in 2 days but it never delivered.

I don't think there is a problem with my letterbox because I can receive other mails flawlessly.

 

Could you help me to solve the problem?

I need a sim card. Thanks.

1 Akzeptierte Lösung

Akzeptierte Lösungen
Emred
Smart-Analyzer
Smart-Analyzer

Before seeing your answer, I bought a sim-card from the grocery shop thank you.

Lösung in ursprünglichem Beitrag anzeigen

8 Antworten 8
NeNa
Ex-Moderator:in
Ex-Moderator:in

Hello @Emred,

I will gladly check what I can do for you.

Please send me a PN with the following information:

  • Call number of the new CallYa card
  • E-mail address which you have entered during the order process
  • Your German address

 

Kind regards, NeNa

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I have the same issue ... also there no way to track the new SIM and no one could support me with such info!!

There is no tracking when sending SIM cards, as this is done by standard letter.

 

@bassemlawendy In your own thread you have already been asked by a mod to send your data via PM. Have you already done that?

@Torsten 
Yes, and no reply yet

Emred
Smart-Analyzer
Smart-Analyzer

Before seeing your answer, I bought a sim-card from the grocery shop thank you.

HeikeF
Ex-Moderator:in
Ex-Moderator:in

Hi Emred,

 

ok, thx for your answer. 🙂

 

Can I close this thread now?

 

Kind regards

 

Heike

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Emred
Smart-Analyzer
Smart-Analyzer

Sure.

 

 

HeikeF
Ex-Moderator:in
Ex-Moderator:in

Hi Emred,

 

thank you for your quick answer. 🙂

 

Since the concern is resolved I'll close here.

 

Have a nice day and best regards

 

Heike

 

 

 

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