Callya balance into internet

[Pool]

I just topped up my balance (no contract I’m a tourist) thinking it would get me some internet but it didn’t. I need to use this money I paid to get GB, how can I transfer it?

[Mav1976]

Hi @Pool,

Did you make the identify and activation process?

I assume that you bought the SIM-card in a VF-Shop or in a market?