No response to my request for porting my phone number

[datcal]

Hello,I'm
trying to port my number to telekom, but I don't have opt-in number.

I tried whatsapp(Vodofone Opt In), sms(01722000229, 01721217212), Tobi, still I cannot see my opt-in number. 
I cancelled my contract a month ago.  

Can someone call me?