1

Frage

2

Antwort

3

Lösung

Need help in English - Contract Renewal
Nikos13
Netzwerkforscher
Netzwerkforscher

Hi!

 

I am owning 2 mobile telephone numbers.

 

The one was renewed yesterday, and the other one is going to be renewed in March.

 

Up until now, I am paying for both phone numbers together almost 72 EUR per month for 50GB.

 

Since yesterday, I am going to be paying 20 EUR per month for the phone number that I renewed yesterday for 40GB just for this phone number.

 

The issue here is that I can't find how much in total i am going to be paying from now on for both phone numbers and what amount of data is allowed for each phone number.

 

I really hope it won't be 72+20 EUR!

 

I tried to find info in my customer page but there is no update there.

 

Any support to clarify this, will be super appreciated.

 

Thank you!

 

 

 

4 Antworten 4
Genwyn
Moderator:in
Moderator:in

Hello there Nikos!
We are here to help! Please send us a WhatsApp to 0172 4401212 so we can speed things up.
You can also reach us via SMS.

LG Genwyn. 

Bewertet hilfreiche Beiträge mit Likes!
Nikos13
Netzwerkforscher
Netzwerkforscher

Hi Genwyn!

 

I have tried to use this number via WhatsApp but I can't. I will send an SMS.

Thanks very much! We will message you ASAP to see what we can do. ❤️ 

Bewertet hilfreiche Beiträge mit Likes!
Nikos13
Netzwerkforscher
Netzwerkforscher

I have already sent an SMS at the number that you asked me to. I hope you will clarify for me the situation and I can receive clear information. Thank you