Frage
Antwort
Lösung
am 15.04.2024 09:39
I've recently moved out of Germany and I'm trying to get in touch with Vodafone but all I'm met with is support hanging up or Tobi which is the worst AI I've ever seen.
Can I please get in touch with a REAL human to cancel my contract. I can provide abmeldung and contract number in dms.
am 15.04.2024 09:43
You are in a customer-to-customer forum, no individual support is available here. For support in English try WhatsApp:
https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292
am 15.04.2024 09:52
I've tried their whatsapp, it's useless, their TOBI AI thing is completely useless and doesn't understand simple sentences.
am 15.04.2024 09:53
Use keywords like „Kundenberater“ or „Vertrag“ repeatedly until the bot gives up and forwards you to a human.