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How can I cancel my contract when support is not helping
Oliverr2
Daten-Fan
Daten-Fan

I've recently moved out of Germany and I'm trying to get in touch with Vodafone but all I'm met with is support hanging up or Tobi which is the worst AI I've ever seen.

 

Can I please get in touch with a REAL human to cancel my contract. I can provide abmeldung and contract number in dms.

3 Antworten 3
Peter_Co
Giga-Genie
Giga-Genie

You are in a customer-to-customer forum, no individual support is available here. For support in English try WhatsApp:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292

Oliverr2
Daten-Fan
Daten-Fan

I've tried their whatsapp, it's useless, their TOBI AI thing is completely useless and doesn't understand simple sentences.

Use keywords like „Kundenberater“ or „Vertrag“ repeatedly until the bot gives up and forwards you to a human.