Hello,
During 2-3 years, we had a Vodafone contract (internet/TV/phone) in the name of my husband that we knew the client and contract number, received all the letters and everything. A few months ago one door-to-door salesperson came to your house and informed us that we could get a cheaper contract cancelling that one and doing a new one with him in my name (wife). We did what he said, my husband contract was cancelled (we returned back the devices) and seems that a new one started because we received new devices and everything is working. My problem is: I am moving to Italy and must cancel the new contract, but I haven't any information (customer/contract) about it, I have only the devices installed at home. When we (husband/wife) log in in the MeinVodafone the only contract that shows up is the old one already cancelled.
May someone help me ? Thanks.
