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i am new to Germany and doesn't speak much Germany. Recently I bought a Vodafone cable connection and got the router. But due to some issues I was not able to connect and need the help of technician. I called the service support and due to the language barrier I was not able to convey them. How can I book the help of a technician to install my Vodafone router ?
welcome to our community.
I will be happy to help you. Please send me your customer number, name, date of birth and address by private message.
Then get back to me here in the thread.
I also need to set up an appointment to have a technician help set up the cable for my router - I received the router on Saturday, but am unable to access the internet - My landlord did indicate that someone needs to come into the building.
Please let me know as soon as possible.
Thank you for your help.