Problem with WIFI Router

[PH92]

Hi,

I have  Cable contract  with WIFI router. I tried with reset button but still it is not working. I am facing problem since 2 months that internet disconnecting frequently when I move away from the router. Please check and replace this device as soon as possible.

Thanks

[Peter_Co]

You are in a customer-to-customer forum, neither contact to nor support by Vodafone are available here.  If the problem only exists when you use WiFi, and it works close to the router, the problem usually is related to your local conditions. WiFi is influenced by many factors that are not under control of the provider, therefore no provider guarantees speed and stability. On the internet you can find many tips about how to improve WiFi connections.

For support in English use WhatsApp, from the bot there you repeatedly request a Kundenberater until you get forwarded to a human agent. Answers can take some time, this is no live chat and requests are worked on in chronological order. This is the contact number: 
0172 1217212