No internet on new router
asibrah
Daten-Fan
Daten-Fan

Cable.

The ordered for a new router for my new apartment. I have install the router as per the instruction in the manual, unfortunately the internet is not working. I have contacted the local vodafone office but they rather ask me to call customer support.

Customer support is also only in Deutsch, no English. I am unable to communicate with them. This is very frustrating.

1 Antwort 1
Peter_Co
Giga-Genie
Giga-Genie

For support in English use WhatsApp and report „Selbstinstallation fehlgeschlagen“ (self-installation failed). A technician will be sent to fix the problem.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292