No Internet Connection for 3 days

[Melihto]

Dear community,

since three days I have no internet access and I had three tickets to solve the issue but nothing is moving on. I had to pay for Homespot to keep my job run.  Service told me two times that problem fixed but still have no connection.

I really started to thinking about switching to Telekom.

That's really bad experience with Vodafone.

[Claudia]

Hello Melihto,

does the outage still persist? If you have a Vodafone Kabel Deutschland access you may send me a private message with your customer number, the name and birth date of the contract owner and the full address. Leave a short reply in this thread afterwards.

Kind regards,

Claudia