Frage
Antwort
Lösung
am 05.07.2021 14:57
Hello! I am a cable Internet user leaving Germany permanently next week and need to cancel my service. I understand that I will owe three months of service after termination.
1. Can I cancel my service immediately
2. Can I return the router immediately
3. Can I be billed in advanced for the three months so I can pay upfront? I will need to close my German bank account.
Thank you!
am 05.07.2021 21:01
Hi AlanOrtiz,
you cannot terminate the contract immediately. The period of notice for relocation is always 3 months. The contract must always be paid by the termination date.
Regards
Thomas