Internet via cable does not work

[sizhu]

Hello, I moved to a new apartment and recently received my router from your company. However, it does not work correctly and the signal above "INTERNET" keeps flashing red. Can somebody come in person and fix it? Thanks a lot!

best,

Sizhu

[nordsee19821]

Please contact the customer service via facebook or twitter for english support:

https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/m-p/1912292#M10954