Early cancellation of cable internet contract

[hg1193]

Hello,

I am moving to another location within Germany and would like to cancel my cable internet contract. I got a cancellation confirmation at the end of contract period (31.10.2024). But I moving in January 2024 and my landlord already provides another service provider for internet, hence I cannot take my current connection with me. Could someone help me cancel my contract at the early date? 

[Ines75]

Hello @hg1193 , 

for an earlier cancellation it is not crucial if your landlord has another provider. If your contract is technically possible at your new adress, it moves with you. 

Please use the moving service 

Kind regards, Ines