Device return
amaiou1
Daten-Fan
Daten-Fan

I received a notification that I am supposed to return a "smart card" as part of the termination of my contract.

I never ordered a smart card nor do I have this item as part of my contract with Vodafone . Therefore I cannot return something I did not borrow. Can someone please help to remove this from my contract and file? 
***Device Number
Contract:  ***
Thank you
 
Edit: Deleted personal Data.
 
1 Antwort 1
Lars
Moderator:in
Moderator:in

Hi amaiou1,

 

did you have a TV contract with us? Did you get a receiver or a CI+ module from us?

 

Best regards

Lars

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