Change tarif

[cidyuk]

Helo dear Vodafone

Since April 2021 I am a Vodafone customer and using "Red Internet & Phone 1000 Cable" tariff. 

Is it possbile to change to another one which is started from 10.08 - «GigaCable Max 1000» with the price of 39,99 Euro per month? 

So, if yes - I would like to change my tariff to «GigaCable Max 1000». How can I do that?

Thanks! 

[Thomas]

Hi cidyuk,

if you are currently paying more than 39.99 euros and are still in the minimum contract period, switching to CableMax will unfortunately not work.

Regards

Thomas

[cidyuk]

Hello Thomas! 

I am in a grace period right now (paying 24.99). 

When I signed up with Vodafone, I was told that I can test the speed for 6 months and then change the tariff to a lower one. So, if changing to CableMax would not work - I would like to change my tariff to "Red Internet & Phone 250 Cable".

How can I do that?

Thanks! 

[Thomas]

Hi cidyuk,

let's see what's feasible. Please tell us which federal state you come from.

Regards

Thomas

[cidyuk]

I am located at Berlin

[Thomas]

Hi cidyuk,

please send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

[Thomas]

Hi cidyuk,

sorry, you can’t switch to CableMax. It is free to change to a cheaper rate after 6 months.

Regards

Thomas 

[cidyuk]

Hey Thomas, 

Can you change my traif to "Red Internet & Phone 250 Cable" then please?

[Thomas · Accepted solution]

Hi cidyuk,

the rate change has been ordered. It will be automatically executed and confirmed on 29.09.

Regards

Thomas