[ENGLISH] No date for service installation
GNZ404
Daten-Fan
Daten-Fan

Hello,

I am writing to express my growing concern regarding the delay in the installation of my service. I signed up over a week ago, and I have yet to receive a confirmed installation date.

According to the information provided on "Mein Vodafone," my order is still in technical processing, with the note stating: "The order is currently in technical processing, we may be waiting for feedback from suppliers."

This delay is causing significant inconvenience, and I believe a week without a concrete update is unacceptable. As a customer, I expect better communication and a prompt resolution to this matter. Having lived in various countries, I have never experienced such delays with internet service installations, which are usually completed within a day or two.

Could you please prioritize my case and provide a firm installation date without further delay? Your swift attention to this issue is highly appreciated.

I look forward to your prompt response and resolution.

1 Antwort 1
Genwyn
Moderator:in
Moderator:in

Hello GNZ404


We are here to help. 
Please send us a message via WhatsApp so we can help as fast as wen  can.
https://wa.me/message/HYJ57LKJJLLBL1 or send a SMS to 01724401212

LG Genwyn

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