Frage
Antwort
Lösung
am 09.11.2021 10:10
Hello,
I am sorry that I cannot communicate in German well, so I write in English.
I called the Vodafone hotline to cancel my contract twice, but in both of them, the call center person hanged up on me. That is why I am writing here.
We live in Germany under the Nato-Truppenstatut. We got a new military order and moving to Japan. So, I need to cancel my contract. Can we get some help, please?
Thank you,
Evrim
am 10.11.2021 00:43
Unfortunately, you cannot terminate your contract over the phone. You have to do this in writing using the contact form in MeinVodafone or as a letter. What kind of tariff (exact tariff name) do you use and in which state?