Vertrag Kuendigen
evrim
Daten-Fan
Daten-Fan

Hello,

 

I am sorry that I cannot communicate in German well, so I write in English.

I called the Vodafone hotline to cancel my contract twice, but in both of them, the call center person hanged up on me. That is why I am writing here.

 

We live in Germany under the Nato-Truppenstatut. We got a new military order and moving to Japan. So, I need to cancel my contract. Can we get some help, please?

 

Thank you,

Evrim

 

1 Antwort 1
Torsten
SuperUser
SuperUser

Unfortunately, you cannot terminate your contract over the phone. You have to do this in writing using the contact form in MeinVodafone or as a letter. What kind of tariff (exact tariff name) do you use and in which state?