Frage
Antwort
Lösung
am 28.12.2021 16:59
Hi,
I had initiated a GigaCombi contract for the house after my first time move in to Germany since no internet connection was setup there. The appointment for connection setup was 3 weeks later. But within that time I had to move to another place so the connection could not be set up. My new place already has internet connection and I no longer wish to continue with the contract. However I have the Vodafone router but I want to cancel the contract and return the router. Please suggest what should be done in this regard.
am 29.12.2021 15:48
That is bad. You are initially bound to the contract for 24 months and now you have to report a move. You can do that at http://vod.af/umzugemelden. If the connection can be made there, he will move with it. If it is not technically possible, the contract will be terminated with a period of 1 month from the notification of the move.