Kempten: Ausfall TV und Radio über Kabel
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Kempten: Ausfall TV und Radio über Kabel
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 16.08.2022 09:55 - zuletzt bearbeitet am 16.08.2022 10:04 von CommunityTeam
Hello Good Morning,
My name is Jairo Velasquez, my clinet number is: ***
I need help on fully canceling the contract form now and returning the router. The technician who arrived home last month couldn't install the internet because I don't have a phone jack in the apartment. Right now I will use a different provider of internet which is mobile and I don’t want to be charged for something I don’t have installed. Please help me with what to do to fully return everything and not be charged for something I cannot use and it is not installed.
Thanks in advance.
@Jav82 Edit: Customer number removed
am 16.08.2022 10:31
There is no immediate cancellation possible - you will need to figure out with the technician and your landlord if there is the ability to install a phone outlet or not.
am 16.08.2022 10:53
There is no possibility to install a telephone jack and I need to cancel it, What other solution can you give me? I do not want to pay for something I won't use...
am 17.08.2022 11:49