Activation Code for DSL Router

[mukul]

Hello,

I got a new dsl contract as part of move service ( new apartment does not have kabel connection like my old apartment) The dsl contract will start from 01 july. The technician will come to activation connection on 02 july.

But i have not received any activation code to activate my router or create the online account. Will the technician bring it, or can it be sent via email ?

[mukul]

UPDATE : I found mail buried in the spam folder with a PDF with information. I was able to activate an online account. But the activation code for router is not working. Even the option to request a new code from online account is also not working. 

[Michi]

Hi @mukul ,

I am sorry that the activation of the DSL connection does not work.

Please send me a private message with your customer number and the customer password. Then I'll look for the modem installation code for you.

Just click on my avatar and then go to "Sende eine private Nachricht".

Best regards,

Michi

[mukul]

Hi @Michi ,

I've sent you a private message.

Thank you for the help 🙂