CallYa

How to deactivate message box please?
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Smart-Analyzer

Hi,

I need to switch off my CallYa message box as it takes every message without the phone even ringing. I have never set up the message box and the phone has always worked normally until a few weeks ago when it just stopped ringing and started sending me text messages telling me my mailbox had a new message.  I need to get rid of it and have tried everything said on the Vodafone website but still cannot get a call.

Thanks in advance.

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4 Antworten 4
SuperUser

Hello @RexJarvis ;

 

you can deactivate your message box by input this order in your key field:

 

Mailbox Rufumleitung ausschalten

 

Regards Holger

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Smart-Analyzer

Hi @HolgerPK 

I have tried that and it does not work. My message box still answers every call without my phone ringing.

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SuperUser

Hello @RexJarvis ; look @ this Video: video-wie-schalte-ich-meine-standard-mailbox-ein-und-aus

 

I hope it will help you.

 

Regards, Holger

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SuperUser

Hi @RexJarvis,

 

Depending on what mobile phone you use try following.

 

1. Open the mobile phone settings

2. Open the "Call" settings

3. Choose "SIM call settings"

4. Choose "other call settings :: call forwarding"

 

There try to disable all call forwarding settings manually. 

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