Help for Fehler 8020 error code with GigaTV Box

[bengin34]

Dear Moderator,

My GigaTV box is giving Fehler 8020 error code (=not connected to internet)

I also can’t navigate between channels. Menu function is not working.

I am connected to internet via LAN cable. At home, internet works well with all devices at the moment.

Even though I disconnected from electricity and re-connected several times it didn’t help.

What should I do else?

[Kurtler · Accepted solution]

The error is already known.

https://forum.vodafone.de/t5/Eilmeldungen/Aktuelle-Einschr%C3%A4nkung-bei-GigaTV/m-p/1824980#M1208

It is being worked on.

Best regards Kurt

[bengin34]

Thanks for the info!

[bengin34]

Dear Kurt,

I saw in other threads that the problem is solved. I am afraid not with my device.

I still get the same error message, cannot navigate, internet comes and goes every minute (with LAN connection).

Any further advice?

[Anett]

Hello bengin34,

are the problems still coming?

Regards

Anett

[badshadd]

Ich habe das gleiche Problem - gibt's eine Losung?

[Moni_GK]

Hallo badshadd,

eröffne bitte einen eigenen Beitrag, damit es hier für alle übersichtlich bleibt.

Liebe Grüße

Moni