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Kabel
EM3
Daten-Fan
Daten-Fan

Red Internet & Phone 500 Kabel

Vodafone Router

 

Hello, please excuse my using English but my German isn't good enough for technical matters yet.

 

I am a new customer and I installed my router 3 weeks ago and I still have no Internet service. The "Internet" lamp blinks red. I have tried restarting the router and switching which socket I used.

 

I have activated my account with the code sent to me, and I have also treod calling the helpline but have not been able to get through to an engineer.

 

Please can you help me get my connection working?

3 Antworten 3
Tobias
Ex-Moderator:in
Ex-Moderator:in

Hey,

 

I'd be happy to take a look at the connection 🙂 Do you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

 

Then please let me know in the post when you have sent me the data.

 

 

Regards

 

Tobias

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Thank you Tobias, I have sent you a message.

Tobias
Ex-Moderator:in
Ex-Moderator:in

Hey,

 

i gave the assingment to the colleagues, they will contact you for an appointment 🙂

 

Regards

 

Tobias

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