Frage
Antwort
Lösung
am
20.04.2018
13:54
- zuletzt bearbeitet am
20.04.2018
14:05
von
Lars
Hi,
I have cancelled my wifi hotspot last month. But still got an invoice for it on today.
Can i know when this will be cancelled ?
My customer number is ***.
Thanks
Edit: @DSL3 customer number deleted for data protection
Gelöst! Gehe zu Lösung.
am 21.04.2018 14:53
Hi DSL3,
thanks for the pm.
Your contract ist cancelled to 26.04.2018. We sent the written confirmation on 03.04.2018. Did you not receive them?
Best regards
Lars
am 21.04.2018 09:36
Hello DSL3,
i'll check this.
Please send me a private message with your customer number, name and address. Report briefly here in the post as soon as you have sent the pm.
Best regards
Lars
am 21.04.2018 13:34
Sent you private message.
am 21.04.2018 14:53
Hi DSL3,
thanks for the pm.
Your contract ist cancelled to 26.04.2018. We sent the written confirmation on 03.04.2018. Did you not receive them?
Best regards
Lars