Wi-Fi hotspot Flat Contract Cancellation

[lusgri]

Dear All,

as a non-German speaker I am struggling finding a way to cancel my WiFi-Hotspot Flat montly subscription. I have managed to speak with someone in English calling the Vodafone contact numbers but no one was able to interrupt the subscription and I cannot see how I can do it online once I am logged in https://kabel.vodafone.de/meinkabel

I have contacted by email Vodafone and they directed me here to find a solution. 

Could someone help me?

All the best,

Lucio

[Tina]

Hello lusgri,

welcome to our community. Nice to see you.

Send me the following informations in a private message:

full name

address

customer number

Write a short reply here afterwards.

Best regards

Tina

Edit: I didn't get any feedback after my last message. I'm assuming your request is resolved. I will close this thread now.