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am 27.11.2018 16:46
Hello people of the community,
I recently changed my previous carrier to Vodafone with the same number. I choose my plan, I have received my sim card, I have received the message from the previous carrier and received a message from Vodafone that wants to be active on 29.11. In the meanwhile, the previous carrier disabled / deactivated my sim card with the old number since 20.11.
All I have is now:
- old sim for the previous carrier <deactivated
- new sim for Vodafone with a new number (that will be changed to 29.11 to my old number)
The problem is:
The reason behind this is that I have multiple services and other things that are related to my mobile number.
Now, one of these important services is currently being suspended.
The question is: Is there any way that Vodafone can? especially the process is already finished from my previous carrier.
Thank you for reaching this far on my problem/question.
Sorry if it is in the wrong section, it is my first post/question here
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am 28.11.2018 11:49
Hi AmrAtya,
let me have a look at it.
Send me a private message with you old mobile number, your actually mobile number from Vodafone and you customer password.
Best regards
Der-Peter
