Contract termination (leaving Germany)

[Antonio_F]

Hi
I would like to ask about the necessary steps to cancel our phone contract as we are moving permanently to Denmark in February 2020. We went to a Vodafone shop and asked for the cancelation process. They told us that we only need to provide the new address once we are moving and everything is going to be done automatically, but it sounded way too "easy". I've been checking the forum and I've seen that the moderators are very nice and extremely helpful with this type of issues 

Thank you very much.

Antonio

[HeikeF]

Hi Antonio,

let me check, please.

Please write me a message with the phone number, the customer password and the link to this thread here.

Kind regards

Heike

[Antonio_F]

Hi Heike

sent you a PM

Thank you very much

Antonio

[HeikeF]

Hi Antonio,

I'll get back to you via DM the day after tomorrow.

Thx for your patience.

Kind regards

Heike