Frage
Antwort
Lösung
am 16.04.2019 11:35
Hallo!
i have the 200GB kabel packet with the euro flat option!
at 13.03.2019 i complete one year contract,and i will like to downgrade
because now is up to 45 euros per month!
the seller that i have dealed with,tells me that i can do that,after a year!
wich are my options please (plus the euro flat option)
thank you.
Dimitris
am 16.04.2019 14:11
Hello!
From the german homepage:
Teste diese Tarife 12 Monate lang zum Aktionspreis
Wechselgarantie: Tarifwechsel im 1. Jahr jederzeit kostenlos möglich
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Our replacement guarantee:
Try the high-speed Internet and see for yourself the lightning fast fiber speed
Order Red Internet & Phone 1000, 500, 400, 200, or 100 Cable.
Decide if you keep the chosen tariff
or want to switch to the 13th month.
If you want to change, just call the customer service.
You will be switched to the desired date and pay according to the tariff:
€ 49.99 / month for Red Internet & Phone 500 Cable
44.99 € / month for Red Internet & Phone 400 Cable
€ 39.99 / month for Red Internet & Phone 200 Cable
34.99 € / month for Red Internet & Phone 100 Cable
29.99 € / month for Red Internet & Phone 50 Cable
Note: You can also switch to the 13th month. This starts a new contract period of 12 months.
private customers
business customers
Advice & Order: 0800 664 94 23
Contact
To the shop finder
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best regards, Kadse
am 16.04.2019 18:45
Hi kokomo1,
you can change to 100 Mbit to 34,99 Euro or 50 Mbit to 29,99 Euro. This is what the seller meant. If you want to change to a higher tariff you can do this at any time, but only with a new term of 24 months.
Regards
Thomas