I would like to change my current tarrif from Red Internet & Phone 400 Cable to Red Internet & Phone 10 Cable. I subscribed at the end of last August, and was told that I can switch to lower speed options within one year. Could you please help me with this?
please send me a PN with your data (name, customer number and address), then I will gladly check what we can offer you. Please report again in the post, if you have sent the PN.
Yes, in fact, I just moved within the city, and seems I cannot plug the cable in the new place, do I need to make an appointmeht for a technician for the move?
simply let us know about your move using our contact form. We will then check whether we can continue to supply you at your new address. If it should not be so, your connection must be terminated and we need in this case still another registration certificate as proof. You will send them to us as soon as you have registered.
Your relocation notice has arrived and has already been processed. If you want to watch TV at your new address, you need a cable connection. In any case you need Vodafone TV Connect for 10,- Euro/month. For example, between Vodafone TV Cable for 9,99 Euro/month and Vodafone GigaTV Cable 1-12th month: 9,99 Euro afterwards 14,99 Euro/month. If you want, I can help you with that.
