cancelation

[Magicbelka]

Hallo! I need to cancel homebox option ASAP. How can ii do it? Also what is all that means?? http://prntscr.com/qkwbhw

[Grit]

Hello Magicbelka,

you can cancel the Homebox option in your customer portal. You will then receive a cable router and the change will be charged with a one-time fee of 29.99 Euro.

What do you mean by "what does it all mean? This is your invoice for January with the correction for December, since you made a tariff change from 200 Mbit/s to 50 Mbit/s. The minus before the amount means a credit note.

Regards

Grit