Zwei rechnungen nach wechsel zu Unitymedia

[Syed]

Hallo,

Can somebody help. I am a Vodafone DSL customer for more than 10 years and I switched to Unity media in March 2020. It was a quick service and within a week I have Unity media. The service man told that Vodafone will be disconnected in a week time.. Until now it seems to be still active and I get two bills. Please check this and terminate the vodafone connection.

Regards,

Akbar

[Andre]

Hey Syed,

are both contract producing a monthly bill?

If you swap from dsl to cable, we cancle the dsl shortly after the cable contract is working properly.
The first month should be free of charge for your unitymediacontract.

Please send me a private message.
I need your unitymedia customernumber and & the activation date, the dsl customernumber & password.
To send me a PM , please click on my name/avatar -> Then "Sende eine private Nachricht" (big red button on the right side).

I'll have a look into this.

Best regards,
Andre

[Syed]

Dear Mr. Andre,

Thanks for replying. I sent the private message with the requested details.

You asked for a Vodafone customer number and password. Which password?

Regards,

Akbar Syed

[Andre]

Hey Syed,

i've already answered your private message.
I need the customerpassword, you've chosen for the dsl contract.

(please also via privatemessage, not here in public)

Best regards,
Andre