WLAN HotSpot, GigaTV termination
Vasya
Netzwerkforscher
Netzwerkforscher

Hi!

The main question: how can I terminate WLAN HotSpot service? I can't find any link or button or anything else how can I cancel it.

Also, would be nice to cancel Gigatv app subscription since I don't use it.

Thanks in advance!

1 Akzeptierte Lösung

Akzeptierte Lösungen
Lars
Moderator:in
Moderator:in

Hi Vasya,

 

you can easily send the cancellation via the contact form. Please enter "Ich möchte kündigen" in the question window. Then choose "Kabel-Vertrag" and then "Haupt-Vertrag kündigen". In the next step you take the point "Ich möchte den Vertrag ordentlich zum Vertragsende kündigen" and then the link to the "Kontaktformular". Please check it out.

 

Best regards

Lars

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3 Antworten 3
Lars
Moderator:in
Moderator:in

Hi Vasya,

 

you can easily send the cancellation via the contact form. Please enter "Ich möchte kündigen" in the question window. Then choose "Kabel-Vertrag" and then "Haupt-Vertrag kündigen". In the next step you take the point "Ich möchte den Vertrag ordentlich zum Vertragsende kündigen" and then the link to the "Kontaktformular". Please check it out.

 

Best regards

Lars

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Vasya
Netzwerkforscher
Netzwerkforscher

Hi Lars,

It's an easy and intuitive solution. 

But thank you, really! Problem is solved.

Grit
Moderator:in
Moderator:in

Hello Vasya,

 

thanks for your feedback. Then I'll close the post again right away.

 

Regards

Grit

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