Frage
Antwort
Lösung
am 27.06.2019 16:51
Hi!
The main question: how can I terminate WLAN HotSpot service? I can't find any link or button or anything else how can I cancel it.
Also, would be nice to cancel Gigatv app subscription since I don't use it.
Thanks in advance!
Gelöst! Gehe zu Lösung.
am 28.06.2019 12:44
Hi Vasya,
you can easily send the cancellation via the contact form. Please enter "Ich möchte kündigen" in the question window. Then choose "Kabel-Vertrag" and then "Haupt-Vertrag kündigen". In the next step you take the point "Ich möchte den Vertrag ordentlich zum Vertragsende kündigen" and then the link to the "Kontaktformular". Please check it out.
Best regards
Lars
am 28.06.2019 12:44
Hi Vasya,
you can easily send the cancellation via the contact form. Please enter "Ich möchte kündigen" in the question window. Then choose "Kabel-Vertrag" and then "Haupt-Vertrag kündigen". In the next step you take the point "Ich möchte den Vertrag ordentlich zum Vertragsende kündigen" and then the link to the "Kontaktformular". Please check it out.
Best regards
Lars
am 28.06.2019 17:06
Hi Lars,
It's an easy and intuitive solution.
But thank you, really! Problem is solved.
am 29.06.2019 18:36
Hello Vasya,
thanks for your feedback. Then I'll close the post again right away.
Regards
Grit