Frage
Antwort
Lösung
am 03.03.2020 23:12
I have Red 200 Kabel + Phone. I now pay 39.99 per month and the contract ends on 27 / 5/ 20. Can I renew the contract for 2 years with the same speed and have the discounted price of 19.99 for the first twelve months or is this only for new customers?
Thanks in advance for your help.
Geoff
am 05.03.2020 12:38
Hello coxgc1975,
yes, these are the conditions for new customers. Unfortunately we can't offer you this.
I can see what I can offer you? Send me the following informations in a private message:
full name
date of birth
address
customer number
Write a short reply here afterwards.
Best regards
Tina
am 06.03.2020 10:22
I can offer you double speed (400 mbit/s) for 39.99 € per month or a change to 50 mbit/s for 29,99 €.
Best regards
Tina
am 06.03.2020 10:35
Thank you for your reply Tina,
I saw that I could get 1000mbs for 39.99 per month. Does that work in my building. Would I need to have a new WLAN router for either 400 or 1000 mbs?
Geoff
am 07.03.2020 16:58
Hi Geoff,
You can also get the GigaCable Max with 1000Mbit/s for 39,99 Euro per month. We would then exchange the cable router for free and send it to you. Would you rather accept the offer?
Best regards
Lars
am 29.06.2020 09:40
Hello Geoff,
You can still change your tariff. The conditions have changed in the meantime. The tariff Red Internet & Phone 1000 Cable costs 44,99 Euro per month. Do you want to change to this one or use a different bandwidth?
Best regards
Nancy