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Re: Produkt- & Vertragsdetails - Internet - Vertragsänderung / Tarifwechsel
Joe18
Smart-Analyzer
Smart-Analyzer
Since switching to digital TV. I have a cable TV charge relate to HD premium cable, TVconnect. and TV cable. I don’t watch much TV and all I need is a basic TV connection. How can I switch my current contract to a basic TV service? Regards, Joe
2 Antworten 2
Thomas
Moderator:in
Moderator:in

Hi Joe,

 

let's see what's possible. Send me your customer number, name, date of birth and address in a private message.

 

Then please reply again here in the post.

 

Regards

Thomas

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Hi Joe18,

 

since the change to Basic TV is a downgrade, this can only take place at the end of the term. In your case at the earliest on 28.09.2020.

 

Regards

Thomas 

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