Frage
Antwort
Lösung
am 14.01.2019 12:56
am 15.01.2019 08:52
Hi Joe,
let's see what's possible. Send me your customer number, name, date of birth and address in a private message.
Then please reply again here in the post.
Regards
Thomas
am 18.01.2019 09:39
Hi Joe18,
since the change to Basic TV is a downgrade, this can only take place at the end of the term. In your case at the earliest on 28.09.2020.
Regards
Thomas