Kabel Cancellation

[jharnaamalhotra]

Hi
I had bought a Vodafone Kabel connection in October 2017. After the signing, I was told that Kabel connection is not possible at my house in Hamburg, Germany.

The contract was then cancelled, yet Vodafone has been charging my account for more than 1 year for this contract. In fact, I only received the official Kundigung 2 months ago without receiving ANY services of a Kabel connection.
The transactions are still continuing. After numerous visits and complaints at the Vodafone store I am making an appeal here as I need the transactions to stop and to receive my refund.

Regards
Jharnaa Malhotra

Edit: @jharnaamalhotra moved in to the right board

[Stephan]

Hi jharnaamalhotra,

we can take a look at that. Please send me a private message with the following information:

your name

your address

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan