Internet is Down - Need English Language Support

[JBreese]

Hello,

My internet service is very spotty going in and out regularly. It's down more often than it's up. Over the past few days it's been inconsistent, and now it stays up for less than a few minutes at a time. I've done some basic troubleshooting by rebooting the modem and checking the connections between the modem and the outlet. 

I need to schedule a technician to come out and check my service.

[Tobias]

Hey,

I can take a look at the connection 🙂 Will you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

LG

Tobias